Bullguard freezing on start-up

Posted 6/23/2010 10:02 AM
User avatar

danno007 Member

Date Joined Nov 2016
Total Posts: 1
[3] [/3]

[3]I am running Bullguard Internet Security Suite v8.5 under Windows XP home SP2 (1024mb RAM installed)[/3]

[3]After reaching the desktop on booting-up, the red splash screen for the Bullguard program stays on screen and after 5-6 mins freezes up the whole PC. Does anyone have any ideas on a fix for this?[/3]



Posted 11/2/2011 5:05 AM
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi Dan,

First of all, you should update your Windows XP to SP3.
Furthermore, your version of BullGuard is pretty old, we have released BullGuard 12 several weeks ago. The upgrade is free of any charges, and you can keep using the same subscription.

Here is what you need to do:

1. Click on the link in order to save the BullGuard 12 downloader: https://download.bullguard.com/BullGuardDownloader.exe
2. Run the file in order to download the corresponding installation kit for your PC.
Note: whilst uninstalling your older version using the installer, choose not to keep settings when promted.
3. Afterwards, you just need to follow this installation guide:[url] https://www.bullguard.com/support/product-guides/bullguard-internet-security-guides-12/getting-started/installing-bullguard.aspx [/url]
Since you already have a BullGuard account you can login with your account details in the new application and skip the account creation process.

Robert Mateescu
Senior Support Technician EN

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: https://www.bullguard.com/support.aspx!
  • Unread posts or replies
  • No unread posts or replies
  • Unread Posts (Read Only Forum)
  • No Unread Posts (Read Only Forum)

Forum Information

Currently it is Wednesday, January 17, 2018, 9:04 PM (GMT +1)
There are a total of 61,556 posts in 13,557 threads.
In the last 3 days there were 13 new threads and 16 reply posts.

Who's online

This forum has 38,182 registered members. Please welcome our newest member, tiny_morya.
There are currently no users on-line.
We use cookies to ensure that we give you the best experience on our website. By continuing to browse, we are assuming that you have no objection in accepting cookies. You can change your cookie settings at any time.