Windows 10 Home Issues

Posted 7/25/2017 2:01 PM
User avatar

MaxSlo Valued member

Date Joined Jul 2017
Total Posts: 10
Hello Bulldogs! ^^

I'm a new BG products User, my name is Max from Italy. I'm glad to be with You, I found BG Antivirus very very strong and does not require to much resources. ^^

Maybe Tune Up BG service may help me? 

My Windows 10 laptop (games, youtube, Netflix...) does not update. Windows Update is stalled, I tried an offline utility but it did not install all the fixes. 

Also Windows Store does not worK: spalsh screen try to load, then close. 

I tried to apply all the Microsoft Knoweldge Base articles without success, trying to delete Updates caches, forcing it via command line... nothing to do: Windows is dangerously not up-to-date. :(

There's a chance to try to fix it (and Store, if possible...) without download all the fixes manually? 

I'm thinking to try Your Tune-Up service, but is it applicable also for non BG products related issue? Can I use it for Computer 'geneeric' issue? 

Thank You All! 

A new Bulldog U.U

Posted 7/25/2017 3:10 PM
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Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 834
Hello Max,

Specifically for failing WIndows Updates, there is the "Windows Update Readiness" tool which Microsoft provides:

If that doesn't solve the issue for you, try installing the latest Creators Update, as described here:

If that doesn't solve the issue, either contact Windows Support (to my knowledge they offer free support for update issues), or try repairing (NOT reinstalling) your Windows with the disk/usb/recovery partition.
Andreea-Luciana Ostache
Support Team Leader

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 7/25/2017 3:16 PM
User avatar

MaxSlo Valued member

Date Joined Jul 2017
Total Posts: 10

Thank You so much for You fast reply.

Honestly I did not try Your first suggestion... a lot of others but not that one.

Repair Option on boot using original CD: You're right, I like this! 

Thank You so much and Have a Good Day.

Best Regards from Milan, 

Posted 5/17/2019 12:03 PM
User avatar

johnnydel Member

Date Joined May 2019
Total Posts: 1
I had the same issue thanks for posting and solution
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