Data Privacy

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accessing the quarantined vault

Posted 12/30/2016 3:01 PM
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wayne Member

Date Joined Dec 2016
Total Posts: 1
Does the trial version of Bullguard Antivirus allow you to access the vault?  I tried to look for an option and even followed the guide but there is no "quarantined" button.
Posted 1/17/2017 1:41 PM
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Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 810
Hello Wayne,

I am not sure what you mean by wanting to access the quarantined vault.

To access the Quarantine, you open the program, click on the tree dots button from the Antivirus box and select Quarantine. If you have no files there, even if BullGuard detected something and told you it should be in quarantine, then you will want to contact our Support Team.

Andreea-Luciana Ostache
Support Team Leader

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
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