Unable to update

Posted 9/8/2007 1:11 PM
#53276
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sunnydatt Member

Date Joined Nov 2016
Total Posts: 1
Hello friends and forum moderators,


This is sunil and i have installed the trial version of bullguard internet security 7 and after installing i have registered sucessfully and after i regisstred i went to main section and when i click on check and update button its displaying a message like

bullguard couldnot connect to update server.please check your connection and try again but i am able to browse internet and unable to update why kindly help me friends



thanks in advance

sunildutt.b
Posted 9/8/2007 6:17 PM
#53299
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Virago Advanced member

Date Joined Nov 2016
Total Posts: 81
[table height="100%" cellSpacing=0 cellPadding=0 width="100%" border=0]
[tr ][td class=msgThread1 vAlign=top height="100%"]Try entering your Username and password again




Open Bullguard => Main button on left hand side => Account Tab => Change User
[/td][/tr][/table]
Posted 9/9/2007 1:42 PM
#53342
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Irina Valued member

Date Joined Nov 2016
Total Posts: 20
Hello Sunny,


Please follow these steps:

1. Double-click on the BullGuard icon from the right lower corner of your screen.
2. Go to the Main menu > the Account tab.
3. Press the "Change user" button.
4. Log in with your username and password.
5. Press the "Check status" button.
6. Now go to the Overview tab and press the “Check&Update” button.



If the problem persists, please do not hesitate to contact us again.
[color=black>Regards,[/color][color=black>Irina][/color]

BullGuard Ltd.

www.bullguard.com
Posted 5/29/2008 1:31 PM
#62518
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Jensen Member

Date Joined Nov 2016
Total Posts: 1
I have the exact same problem with updating my Bullguard v. 8.0 :shakehead: I am running Windows XP Home Edition with Service Pack 3.

Since 12.05.2008 I've been in contact with the Bullguard online support, and they have tried to help me with the problem - but without succes. Among other things we tried:




- re-installation of Bullguard (several times)

- changing user (as suggested in this thread)

- making sure that no other security-programs are installed and running on my laptop

- making sure that all of my settings are correct

- somekind of a manual update from the command line prompt




I really can't remember all the things we tried to this point, but none of it's worked in my case. Do any of you have some bright ideas I could try?? It's really frustrating to have an internet security solution, that doesn't work properly.




Kind regards

Jakob Jensen
Posted 5/30/2008 10:09 AM
#62532
User avatar

maiya007 Valued member

Date Joined Nov 2016
Total Posts: 20
The BullGuard update server has been under a DDOS attack since last night. The notice is posted on the website.
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Posted 6/4/2008 11:41 AM
#62638
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buzz man Member

Date Joined Nov 2016
Total Posts: 1
i to have the exact same problem with updating my Bullguard v. 8.0 :confused: am running Windows XP Home Edition with Service Pack 3.
Since 04.06.2008 i have



- re-installation of Bullguard (several times) each time i do i can not go on the net :freaked:




Kind regards

buzz man
Posted 6/4/2008 4:53 PM
#62643
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gittos Member

Date Joined Nov 2016
Total Posts: 4
I'm having the same problem.

Tried the re-submiting username and password through the Account Button> Change User - With no effect???
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