Bullguard blocking game server logins

Posted 12/29/2019 10:18 AM
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Meefster Member

Date Joined Dec 2019
Total Posts: 1
I've recently installed Bullguard onto my daughter's new laptop and she can now no longer log into game servers for either Roblox or Star Stable.  Both were working fine prior to the install and both accounts work fine on another kaptop A(which also has Bullguard installed).

Turning off all the Bullguard functionality (i.e. antivirus, firewall, parental controls etc) makes no difference.  The error reported by Star Stable is unhelpful, but Roblox complains that "... SSL peer certificate or SSH remote key was not OK".

Any help welcomed, thanks.
Posted 1/3/2020 3:36 PM
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Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 810
Hi and welcome to our forum.

Please open the BullGuard program, go to Settings then Advanced from the top-right, select Antivirus and Safe Browsing under it. Uncheck all the boxes from there and then try the games again.

Let me know what the outcome is.
Andreea-Luciana Ostache
Support Team Leader

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