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BullGuard installation issue

Posted 6/6/2018 8:11 PM
#130038
User avatar

amit.singh Member

Date Joined Jun 2018
Total Posts: 1
I purchased BullGuard today via Amazon. After downloading the manager, the installation file was downloaded. I started the installation and since four - five hours, "Microsoft Visual C++ 2017 Redistributable Package (x64)...." is getting installed. I understand that there are several packages to be installed within Visual C++ but even an OS installation doesn't take this long. I am trying to install this AV on Windows 7 ultimate, with C2D Processor and 8GB RAM. 



I never faced any issue with my previous AV for three years, and the AV from BullGuard is giving issues starting from the installation. Don't know what'll happen in future! I am repenting this purchase already.



Amit
Posted 6/7/2018 12:28 PM
#130039
User avatar

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 732
Hello Amit and welcome to our forum!

I suspect the redistributable package is having issues installing. Try to install the Visual C++ Redistributable package you are missing directly from Microsoft. BullGuard will detect you have it and use it.

Here you have a list with all Visual C++Redistributable packages on Microsoft official page, in case you are missing other packages as well: https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads

Note: You need to scroll down the page to see the full list of packages and their download links.
Andreea-Luciana Ostache
Deputy Head of Customer Support
support@bullguard.com
www.bullguard.com

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