BullGuard Phone Support

Posted 3/30/2017 2:17 PM
#124509
User avatar

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 799
Esteemed customers, BullGuard does not provide Phone support. We never have.

We offer support 24/7 by email and Live Chat only. 

The nature of the support we provide doesn't allow for efficient phone support (we need technical information and computer logs in most of the support we offer).

We are aware that there are independent companies that provide phone support in the name of BullGuard. For example, we have partners that provide phone support. However, they do not advertise themselves as BullGuard Support, but rather our partner or affiliate. They offer phone support service to their own customers.

There is no hidden line you can dig up if you search hard enough.

Please be wary of any scam attempts. BullGuard support is always free of charge. Examples of free support include payment related issues, account related issues, any product issues, help with a specific setting or configuration. Anything that should be our responsability to fix, we do it.

We have Premium Services which are designed for convenience, or for people who do not want a BullGuard subscription, but rather a one time service to help them with issues and the prices are paid upfront in our shop (you first need to purchase an instance and then you need to contact us using the Premium link you are given)
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

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