Confused

Posted 1/6/2019 4:07 PM
#130146
User avatar

Milambar Member

Date Joined Jan 2019
Total Posts: 2
My subscription is up for renewal soon.



I can either renew from within the bullguard app, for £49.99, or, from bullguards OWN webpage:

https://www.bullguard.com/products/bullguard-antivirus.aspx

For £20.



What gives? 
Posted 1/7/2019 10:29 AM
#130147
User avatar

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 799
The price difference comes from the fact that you have BullGuard Internet Security installed, whilst you are looking at BullGuard Antivirus on the shop

Please see more here: https://www.bullguard.com/products/compare-products.aspx
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 1/7/2019 5:07 PM
#130149
User avatar

Milambar Member

Date Joined Jan 2019
Total Posts: 2
Thank you for that clarification.



Even so, though your shop, Internet Security is on offer for £24.99, yet through the app, its £49.99.



Would I be right in assuming that the £24.99 price is only for new customers? That is the only reason I can figure that it is so much cheaper than renewing it via the app.
Posted 1/8/2019 9:21 AM
#130150
User avatar

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 799
We have a recommended price which reflects the value of the product, and this is the price we sell it for through our web shop.

When a discount is available on our website, it is designed to attract new customers, that's true, but existing customers can also use the available discount.

We encourage our users to renew their subscription using the best offer that they can find, online or offline, from us or from our partners. You will receive the same service and support from us, regardless of the offer you found.
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
  • Unread posts or replies
  • No unread posts or replies
  • Unread Posts (Read Only Forum)
  • No Unread Posts (Read Only Forum)

Forum Information

Currently it is Thursday, November 14, 2019, 9:36 AM (GMT +1)
There are a total of 61,738 posts in 13,621 threads.
In the last 3 days there were 1 new threads and 1 reply posts.

Who's online

This forum has 38,538 registered members. Please welcome our newest member, BrianE.
There are currently no users on-line.
We use cookies to ensure that we give you the best experience on our website. By continuing to browse, we are assuming that you have no objection in accepting cookies. You can change your cookie settings at any time.