New Bullguard Secure Browser

Posted 11/10/2019 11:48 AM
#130284
User avatar

Ev Member

Date Joined Nov 2016
Total Posts: 4
I recently had a notification to the effect that my Bullguard had been updated with some new features.  Since it updated, I've had a new shortcut on my desktop to the Bullguard Secure Browser - or so I thought.  When I click on this to start it, a box opens up within the desktop space and within this is an expanding and contracting circle with the words "creating a secure environment".  However, this is all that ever happens.  The new secure browser never actually opens up.  From Twitter I have noticed that others have this problem too.  Is this a glitch that is being addressed or is this something that I have to do something about?
Posted 11/14/2019 1:44 PM
#130286
User avatar

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 834
Hi Ev, welcome to our forum!

The problem was fixed and is currently being rolled out to customers through automatic update.

We apologize for the inconvenience!
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
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