windows media player and troubleshooters

Posted 10/9/2020 11:38 PM
#130409
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dave1a Member

Date Joined Nov 2016
Total Posts: 6
I have a problem  when trying to use the x86 version of Windows media player it wont start and causes rpc failures and the troubleshooters wont complete either,turn the antivrus off in my bullguard premuim protection theres no problem with them turn it back on and they wont run again,i reninstalled windows 10 no luck ,I put kapersky internet security trial in and there was no problems,I uninstalled it and put Bullguard back in and the problems are back , has anyone had this problem and how did they cure it
Posted 10/10/2020 4:21 PM
#130410
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Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 877
Hello Dave,

Did you contact support about this issue? If you did, it means that they have logged a ticket with our technical team and the issue will be solved.

They should also help you with a workaround.
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 10/11/2020 7:32 PM
#130412
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dave1a Member

Date Joined Nov 2016
Total Posts: 6
I have talked to them they know about it, apparently its not just me ,a upate is being worked on but no timescale for release
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