HELP WITH SKIPPED FILES ON BULLGUARD

Posted 1/1/2019 10:52 PM
#130136
User avatar

weex123 Member

Date Joined Dec 2018
Total Posts: 2
Hello.



I have been having few issues. My computer was compromised around 4 months ago as I was using no AV protection. 



I have lost some money and I believe my files were stolen in the attack. (I wasnt using av because i "though" i am skilled enough no to get mallware)



Since then I am very careful and to be fair with my OCD maybe overdoing security.



I did completely wipe my pc afterwards and bought bullguad.



I am getting these skipped files whenver I run bullguard full scan... sometimes they are there sometimes they are not.



c:\programdata\bullguard\antivirus\temp\tmp00000318\tmp0027f396

C:\ProgramData\BullGuard\AlertReports\Bit2\5\10\7987ab5 (or something like that,, cant find it since the wipe)

c:\\users\jaro\appdata\local\google\chrome\user data\default\local storage\leveldb\000045.ldb

c:\\users\jaro\appdata\local\microsoft\vsapplicationinsights\vstelaif-312cbd79-9dbb-4c48-a7da-3cc2a931cb70\20181226201232_bba48e5a71c5490b829d8ed6f1c418da.trn

c:\\users\jaro\appdata\local\temp\edjefwd2.cab

c:\\programdata\bullguard\alertreports\bit2\5\10\9b5d8fffe60b4fda9e962ce0d5c9c5b9\

c:\programdata\bullguard\sentrytemp\sedlauncher.exe.d8432f5630431688375787af6944cc47

c:\programdata\bullguard\sentrytemp\googleupdate.exe.f01fd5f945645906a32d88d3f9cb6397



Also I am creating a monopoly ganme for my school course in C# windows forms app in VIisual Studio 17, and I had it on the PC when I got hacked. I uploaded it on drive and redownloaded it now.... Could it be compromised as it is showing as 2/65 on virus total... its making me paranoid.



I did write this in customer support on here but never it got posted

 
Posted 1/4/2019 10:21 AM
#130140
User avatar

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 756
Those skipped files belong to BullGuard or Jaro, so you have nothing to worry about. 

Regarding the game, if you have any doubts, add it to a password protected archive, then upload it on wetransfer.com and send it to support@bullguard.com. We will have a look at it for you, to ease your mind.

Thank you for choosing BullGuard and sorry for the delayed reply on here.
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
  • Unread posts or replies
  • No unread posts or replies
  • Unread Posts (Read Only Forum)
  • No Unread Posts (Read Only Forum)

Forum Information

Currently it is Sunday, January 20, 2019, 2:51 PM (GMT +1)
There are a total of 61,707 posts in 13,599 threads.
In the last 3 days there were 0 new threads and 0 reply posts.

Who's online

This forum has 38,441 registered members. Please welcome our newest member, Orlando Niles.
There are currently no users on-line.
We use cookies to ensure that we give you the best experience on our website. By continuing to browse, we are assuming that you have no objection in accepting cookies. You can change your cookie settings at any time.