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Receiving a lot of (100-200-300 per day) failed sent mails notifies

Posted 9/14/2017 5:48 PM
#124722
User avatar

MaxSlo Valued member

Date Joined Jul 2017
Total Posts: 10
Hello everyone! :)



I'm receiving several hundreds (yes, hundreds...) of notifies that sent mails are not properly sent. 

I never send them, and these are adress not stored in my mail client.



I think this is not a local infection (that will use addresses saved in my thuinderbird, not random addresses, right?) but a stoled mail credential.



I change mail password but without success. How can be that the hacker knows the new one?



Something to do? :(



I used BG in a full scan and Kaspersky online tool, and system is clean for both.



:(

 
Posted 9/27/2017 10:51 AM
#124734
User avatar

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 877
I am sorry to hear about that Max,

You seem to be a victim of Email spoofing. Changing your password was the right thing to do.

I would also like to advise you to contact your e-mail provider and let them know about what happens. They may be (not a certainty) able to see what is going on through the logs on their server. Perhaps they can help you reclaim your e-mail address and stop this.
Andreea-Luciana Ostache
Support Team Leader
support@bullguard.com
www.bullguard.com

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