Unable to access Hotmail or other email providers

Posted 9/16/2014 2:20 PM
#97616
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 422
Hi there,


It appears that in some case, our Safe Results option has been linked with certificate errors on accessing Hotmail.com/live.com or outlook.com websites. I would kindly recommend that you follow the below workaround:

1. Open BullGuard by double clicking the icon on the desktop or the one in the lower right corner of the screen (next to the computer clock).
2. Press the Settings button in the upper right corner of the BullGuard window.
3. Go to Antivirus ( make sure that the Advanced button is pressed in the upper right corner of the window) > Safe Browsing
4. From here, please uncheck "Bing" in the “Show safe results on these websites” section

Important note: We are releasing version 14.1.285.3 that will address the issue starting September 17th 12:00 PM CET. After the update, a reboot is required for implementation

We apologize for any inconvenience this may caused.


Best wishes!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: https://www.bullguard.com/support.aspx!
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