Is Support free? What languages?Do you offer remote assistance?
Is Support free? What languages?
Our Support service is free for all BullGuard users, no matter if they have a paid account or a trial account. We offer assistance in the following languages: English, Danish, German, French, Spanish, Dutch and Swedish. You can see the exact chat hours and email response times for each of those languages on the following page: https://www.bullguard.com/support/live-support.aspx
Do you offer remote assistance?
Our chat operators can indeed assist you via a remote connection when necessary. Please let the chat operator know the exact details of the problem, before requesting such a connection, so he/she can assist accordingly.
Should you require any further assistance you can browse through the rest of our FAQs here or click on the Get help
button below and start a LiveChat or send us an email.
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