Frequently Asked Questions

The most common questions asked by our customers

Account

How do I recover my password?

To protect your account, no one has access to user passwords.  

If you have forgotten your password you will need to reset it. Here is how:
 

  •   1. Access the password reset form by clicking here.
  •   2. Enter your BullGuard username (email address) and click on the reCapcha checkmark.
  •   3. Press Recover password
  •   4. Open your email address Inbox and find the password recovery message.
  •      If you cannot find the password recovery email in your Inbox check your Spam folder(s) as well.
  •      The email will have the subject: BullGuard: Change of password
  •   5. In the email click on the red and underlined “link” word.
  •   6. That will open up a new webpage where you need to enter your new password twice and click on Submit.


You can also find a step-by-step guide with screenshots by clicking on this link.

We use cookies to ensure that we give you the best experience on our website. By continuing to browse, we are assuming that you have no objection in accepting cookies. You can change your cookie settings at any time.