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BullGuard Product Update FAQ – March 31, 2022

In 2021, BullGuard became part of NortonLifeLock, alongside leading brands like Norton and Avira.
 
Now, the BullGuard brand is transitioning to Norton which means people everywhere can benefit from award-winning protection like Norton™ 360 Deluxe.
 
IMPORTANT NOTICE FOR UK CUSTOMERS:
With this change, we will stop selling BullGuard products on March 31, 2022. Current BullGuard customers with an active subscription will continue to receive protection and service through the end of their existing subscription.
 
I’m looking to buy a BullGuard product/service, but I’m only finding Norton products/services. Why is that? 
As of March 31, 2022, BullGuard products and services are no longer available for sale in the UK. Current BullGuard customers are eligible for special offers from Norton to help keep their devices, personal information and online activity secure, and we will continue to support existing BullGuard customers with an active subscription through the duration of their subscription. 
Want to learn more? Click here.
 
Why should I buy Norton products or services? 
Norton is the #1 top-of-mind Cyber Safety brand globally - trusted by millions of people around the globe - and offers an award-winning portfolio of products and services to help keep you Cyber Safe.* Some of the best BullGuard features are now found in some of the Norton offerings.
Click here for all important information about Norton products and services and an offer to try Norton 360 Deluxe at a great price.
*Global data based on an online survey of 11,379 adults in 14 countries conducted by Savanta: MSI on behalf of NortonLifeLock, October 2021.
 
Do my devices still have protection from BullGuard?
Yes. If you have an active subscription to BullGuard, your devices will continue to receive protection through the duration of your subscription.
 
I heard BullGuard products/services may be discontinued. As a current BullGuard customer, what do I need to do?
You do not need to do anything as your current BullGuard protection will continue through the duration of your subscription. We will inform you in advance of any potential changes in your product or service. 
 
Can I still receive support for my existing BullGuard products or services?
Absolutely. If you have an active subscription to BullGuard, your devices will continue to receive protection through the duration of your subscription. Our support team will continue to be available for questions or you can find answers to many support topics at https://www.bullguard.com/support.aspx.
 
With this change, will my BullGuard Customer Account continue to be accessible?
Yes, you can continue to access your BullGuard Customer Account during the duration of your active subscription. We will inform you in advance of any potential changes to the way you access this information. 
 
Will my current BullGuard subscription still be able to renew, or will I be able to change it to another BullGuard subscription if I live in the United Kingdom?
Yes, you will still be renewed or be able to change your BullGuard subscription if you are an existing customer located within the United Kingdom. If you have an automatically renewing subscription, your current BullGuard subscription will renew as usual. You can also continue to access your BullGuard Customer Account to make changes to your subscription.
 
Will my BullGuard subscription still renew automatically?
Yes, if you have an existing BullGuard automatically renewing subscription, it will renew with the standard conditions. There is no need for action on your end. 
 
If my product or service changes to Norton, will my data still be protected and processed the same way?
When it comes to your personal data, NortonLifeLock and BullGuard are committed to providing you with transparency. We process personal data in accordance with applicable legislation.
We do not sell, share, lease, or rent your personal data to third parties for monetary or other valuable consideration.
 
Do Norton products and services have the same security protection as BullGuard? 
Yes, Norton technology blocks millions of cyberthreats every day and provides real-time protection against existing and emerging threats that could put your personal information at risk. Norton has four decades of consumer cybersecurity experience.
To learn more about Norton and its products, please click here.

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