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Social Media Protection alerts

The alerts generated by Social Media Protection can be viewed either from the My Account section on our website or directly from the Facebook account.

 

 

Note: Parents can view the alerts from the My Account section, while children can view them from their Facebook account.

 

A.    Access alerts through the My Account section – instructions for parents:

 

1.    Open My Account on your PC and log in with your BullGuard username and password.

 

2.    Select the Profile you wish to see the alerts for from the dropdown list.

 

 

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B.    Access alerts through Facebook – instructions for children:

 

1.    Log in to your Facebook account and click on Home.

 

 

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2.    In the Apps section, click on Social Media Protection to bring up the app.

 

 

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You will now see all alerts listed below. In order to filter them, you can:

 

a.    Sort them by alerts related to messages/pictures/links.

 

 

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b.    Sort them by high risk/moderate risk/low risk.

 

 

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Click on the downward arrow as shown in the screenshot below in order to bring up the Alert Reason and more information on what was received.

 

 

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In order to find out more about the person, click on the name or any of the other hyperlinked entries, like Messages, Links and others.