We use cookies to ensure that we give you the best experience on our website. By continuing to browse, we are assuming that you have no objection in accepting cookies. You can change your cookie settings at any time.

BullGuard Support

We’re here 24/7 to help you.


Email our support team and we'll get back to you within 24 hours.


Installing BullGuard

Overview

 

The BullGuard Premium Protection application can be either downloaded from our website at http://www.bullguard.com/thankyou.aspx?action=download&pid=33 or installed from the CDs/DVDs bought from BullGuard partners.

 

 

bpp_ins_agree.png

 

 

Installer

 

The installer downloaded from the BullGuard website has the advantage that you will always install the latest version available, and that the total update time at the first BullGuard startup is reduced.

 

Exclamation_MarkDownloading BullGuard

 

When downloading BullGuard, it is best to save it in a folder where you can easily find it, in case you need to reinstall it at a later date. Most common locations would be the My Documents and My Downloads folders. Or simply create a folder on your desktop and save it there.

 

During the installation, it is recommended to disable or uninstall all other security applications (mostly Antivirus or Firewall applications) as they may interfere in the BullGuard install process or may prevent the application from starting all its modules.

 

Avoid downloading BullGuard by using peer-to-peer applications or from locations you do not fully trust. Downloading BullGuard from other users’ computers can be hazardous if the computer you are downloading from has one of the virus types that infect executable (.exe) files.

 

All files downloaded from the download page or present on CDs/DVDs are digitally signed by BullGuard. To check the digital signature right click the BullGuard installer and choose the Properties option and go to the Digital Signatures tab from the Properties window.

Download BullGuard first

 

Before installing BullGuard Premium Protection, you will need to download it first. You can do so from: http://www.bullguard.com/thankyou.aspx?action=download&pid=33.

Windows security warning

 

When running the BullGuard Downloader tool or the BullGuard Installer, you may receive a security warning from Windows. For Windows Vista/7 UAC warning click on the Yes button.

 

Windows Vista/7 User Account Control pop-up

 

UAC

Step 1

 

The first window to appear is the Welcome screen. It advises you to close any unsaved documents as certain steps in the installation process may require a restart to work properly. Click Next to continue.

 

Inst_Welcome

 

Before proceeding with installing the application, you will need to agree to the EULA (End User Licence Agreement) which presents the rights and responsibilities of both user and BullGuard Ltd. To have BullGuard installed in its default location, simply click Next to start the install process.

 

ExclamationMarkCustomize

 

Click on the Customize… button to select the location where BullGuard is installed. The default location is in the Windows default Program Files path. To change it, simply type another location or click on Browse to indicate a new location. Click on the Next button to continue.

 

bpp_ins_customize.png

Step 2

 

A new window with a progress bar will appear. Please allow the installation to finish and do not close the window while BullGuard is being installed. As soon the progress bar reaches 100%, a new screen will appear.

 

bpp_ins_actual install.png

Step 3

 

As soon as the install process has finished, the registration window will appear where you can either register for a 60-day trial or log in with your already existing account.

 

bpp_create account.png

 

Create account: if you don’t have an account, click on this button to register for a free 60 days trial.

 

Log in to BullGuard: use this button to log in with your existing account.

Step 4

 

Once you click on Create account, a new window will confirm your registration. The email address you entered will also be your BullGuard account’s username. Click on OK to continue with setting up BullGuard on your computer.

 

bpp_ins_logged in.png

 

Once you have registered, BullGuard will begin downloading the newest virus definition files for your installed product. Please allow this process to complete.

Step 5

 

Once you have registered, BullGuard will begin downloading the newest virus definition files for your installed product. Please allow this process to complete.

 

bpp_ins_updates_download.png

Step 6

 

As soon as all updates have been downloaded, you can start using BullGuard. Please note that to finalize the installation process you will need to restart your computer. During the restart, BullGuard will install the Firewall drivers that enable you to use the Firewall module within the application. Click on Restart now to have Windows restart or continue using BullGuard and reboot your PC at a later time.

 

bpp_ins_status_restart.png