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Virus removal

Do you need help to remove irritating and damaging viruses? Our friendly experts will help get rid of viruses by:

  • Remotely accessing your computer to run a scan
  • Removing all malware
  • Optimising your computer performance
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Availability 24/7 in English. Check our Schedule for other languages.

BullGuard Virus Removal

Caught one of those nasty viruses? Let us get rid of it! With BullGuard Virus Removal you’ll get priority access to our friendly Support team, because every seconds counts. One of our experts will remotely access your computer and:


  • Run a full scan to verify its state
  • Identify malware infections and/or other vulnerabilities
  • Remove all existing malware found during the scan
  • Optimize system performance and set up all security settings
  • Provide a full easy guide to help you prevent future infections
  • Provide a summary of the intervention
  • Answer any other security questions you may have.
"Hi just to say a big thank you, to two of your staff ( Razvan and Adrian ) who helped me unlock my laptop on Friday 25/1/2013.My laptop was locked by a scam that seems to be doing the rounds entitled the Police Enforcement Unit and asking me for £100 to unlock my laptop. Your staff spent several hours with me on a live chat helping me to unlock it. Many thanks!"
by Steve

The service does not provide removal of BIOS and/or boot level viruses that prevent computer startup, and is only available for Windows computers.